What's Different About Gym and Fitness Booking
Gyms and fitness studios have a unique scheduling model compared to one-on-one appointment businesses:
- Multiple spots per class โ one instructor teaches 10, 15, or 20 members per session
- Recurring class schedules โ the same class happens every Monday and Thursday at 18:30
- Waitlists (coming soon) โ popular classes fill up; late cancellations will automatically open spots to the next person
- No-shows waste community energy โ members who hold spots and don't attend prevent others from joining
- Multiple class types โ HIIT, Yoga, Pilates, Spin, Boxing, each with different instructors and rooms
How BookPoint Handles Group Class Bookings
Class Capacity Control
In BookPoint, each class is a "service" with a max_clients_per_slot setting. A Yoga session can allow up to 12 bookings at the same time slot. When 12 members have booked the Monday 18:30 Yoga class, the slot disappears from the public booking page. Waitlist support is coming soon.
Multi-Instructor Management
Each instructor has their own schedule and availability. BookPoint allows you to assign specific instructors to specific class types โ only yoga-certified instructors appear for Yoga classes, boxing coaches for boxing sessions. The dashboard calendar shows all classes across all instructors in a colour-coded weekly view.
Online Member Booking (No Staff Required)
Members visit your booking page or click the widget on your gym's website. They see the full weekly class schedule, pick their class and time slot, enter their name and email, and receive an instant confirmation. No staff involvement required for self-service bookings.
Automated Class Reminders
BookPoint sends automatic reminders to each booked member:
- Confirmation email when they book
- 24h reminder: "Your Yoga class with Emma is tomorrow at 18:30. Click here to cancel if you can't make it."
- 2h SMS reminder
The cancellation link in the reminder is key: it makes it easy for members who can't attend to free their spot in time for someone else.
Recurring Class Templates
Rather than manually creating each class occurrence, you can set your weekly schedule once โ Monday/Thursday Yoga at 18:30 with Emma โ and BookPoint makes those slots available permanently in future weeks. Any change is applied forward automatically.
Gym Types That Use BookPoint
| Gym/Studio Type | BookPoint Plan | Key Setup |
|---|---|---|
| Solo yoga instructor | Free | 1 instructor, multiple class types, unlimited bookings |
| Boutique studio (2โ5 instructors) | Starter โฌ24/mo | Multi-instructor, online payments, unlimited bookings |
| Full gym (6โ15 instructors) | Pro โฌ59/mo | All features, AI assistant, custom branding, unlimited bookings |
Solving Common Gym Booking Problems
| Problem | BookPoint Solution |
|---|---|
| Classes fill up but members cancel at the last minute | Capacity limit blocks overbooking; members notified to cancel via reminder link (waitlist coming soon) |
| Overcrowded classes โ too many show up | Hard capacity limit on each class slot |
| Members book and don't show | 24h + 2h automated reminders with cancellation link |
| Staff spending hours on the phone for bookings | Online self-booking via widget or booking page |
| Different rates for peak/off-peak classes | Service-level pricing (different services = different prices) |
Setup in Under 30 Minutes
- Create a BookPoint account
- Add your instructors as staff profiles
- Create each class type as a service (set capacity, duration, price)
- Assign instructors to class types
- Configure each instructor's weekly class schedule
- Paste the widget or share the booking link
Frequently Asked Questions
Can members book multiple classes at once?
Yes. Members can book multiple classes from the booking page โ each class is a separate booking with its own confirmation and reminder.
What happens when a class is cancelled by the instructor?
A manager or the instructor blocks that slot from the BookPoint dashboard. All booked members automatically receive a cancellation notification with an option to browse and rebook other available classes.
Can I charge for classes through BookPoint?
Yes, on the Starter plan and above. BookPoint integrates with Stripe to collect class payments at booking time.
Is there a member-facing app?
Members book via the web booking page โ no app required. A BookPoint mobile app for studio owners and instructors is coming soon.
BookPoint handles class capacity, automated reminders, and multi-instructor schedules. Free for solo instructors.
Start your fitness studio free โ
